![]() ![]() Then, whether using Polling or Status Callbacks ( we strongly recommend Status Callbacks), update messages with the status and associated Message SID once known. When sending a message request, record the relevant message details in persistent storage. ![]() The following guide describes how to use functions to handle callbacks at scale: Handling High Volume Inbound SMS and Webhooks with Twilio Functions and Amazon SQS Recommendations for maintaining messaging records Twilio Functions have the same reliability as other Twilio platform capabilities. Using Twilio Functions, you can configure the status callback to write proactively to an external location such as AWS for post processing later. Imagine sending 10M messages and receiving 20M callbacks. High-volume callback data storage using Twilio Functionsįor customers sending millions of messages in a given day, handling a high volume of callbacks can present an operational risk. Each status callback will contain the Message SID and the current status of the message. Using the Status Callback URL provided when the message request was submitted, Twilio will send Asynchronous status updates (Failed, Sent, Delivered, Undelivered). This works fine for small-volume use cases and ad hoc analysis, but for large-scale logging, you should use status callbacks. See the API Documentation for a Message Resource on how to retrieve the message status and other attributes. Twilio will return the message record including the message status. There are two ways for a user to get status updates on a message:įor added context, the following are the possible delivery statuses of the message, in order:Īt any point after the Message SID has been returned, you can make a GET request (poll) to the Twilio API using the Message SID to determine the status of the message. Your message goes through multiple stages while Twilio processes it ( see all message statuses). Twilio Conversations for two-way messaging Looking for the WhatsApp Business API with Twilio? Upgrading Starter Brands to Standard Brands Troubleshooting and Resubmitting Standard Brands ISV Sole Proprietor API Registration Walkthrough for Existing Starter Registrations New ISV Sole Proprietor API Registration Walkthrough ISV Standard API Registration Walkthrough US A2P 10DLC Direct Brand Registration for Government and Non-Profit Agenciesĭirect Sole Proprietor Registration Overview What to Know Before Sending International SMS Messagesĭirect Standard and Low Volume Standard registration overview How to retrieve and modify message history How to Work with your Free Twilio Trial AccountĬhoose the Right Twilio Phone Number Type ![]()
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